My mom had an appt for her first tattoo and was crazy excited about it. She was scheduled for 12:15 and the guy didn't feel like rolling in until 12:45 without so much an apology, or even an excuse. Just a half-assed greeting. She even went in the night before and made her appt. face to face with him, so she knew who'd be working on her. The half hour she sat around waiting, the more nervous she got and almost bailed. Unprofessional.