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  • If you are seeking a pseudo-NY, carefully crafted WHIMSICAL experience on the Vegas strip, check this place out. THE WAIT: It was kind of confusing. I understand waiting in line to get in (small space by the way). But why did we have to wait once we were notified that our table was ready? We waited with five other families for another 5 minutes after being texted that our table was ready. Is that bad planning, or careful design? It was hard to tell. THE SERVICE: The hostess and wait staff were strong. They were attentive and polite in spite of being incredibly busy. BUT I don't understand why a hostess would be tasked with busing tables. I am hoping they were short-handed and need to "make it work." That doesn't explain why she kept leaving the cleaning rag behind the podium. If you can, avoid being seated by the hostess stand. It seemed uncomfortable for the two groups forced to sit there. There was a food expediter in full view making sure the dishes looked good (correct, clean plates). It was nice to see his process as he carefully attended to each plate. AMBIANCE: Serendipity 3 is serving visual "CHARM" and "WHIMSY" in droves. From the decor to the menus to the food. While it's gimmicky, it works. It looks like a young girl's tea party fantasy. SAVORY DISHES: They were tasty. Everything was visually appealing and massive. We had the grilled cheese with soup, the potato bites, the chicken satay wraps, and the Ahi salad. It wasn't earth shattering, but we didn't expect it to be. We all liked our food well enough, but I would have been happy with a regular portion that had better flavor. I suppose the super-sized portions were a nod to the aforementioned WHIMSY. But no one goes to Serendipity 3 for the savory dishes, right? DESSERT: Among us we had the Frrrozen Hot Chocolate, Red Velvet Sundae, and a Black and White Sundae. Everything was good. It was sweet, and gooey (when appropriate), and rich. And massive. I have no complaints about Serendipity 3. But I also have no compliments. I don't think it's fair to compare the Vegas location to the one in NY. The purpose here is to have a tasty meal to accompany a decadent dessert in a carefully planned "WHIMSICAL" location. This place is about creating a feeling through decor, location (on strip), lovely food, and massive desserts. And to Serendipity 3's credit, they are successful.
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