| rev:text
| - Oh WAXON... how I loath you...
This is a long review, so if you don't feel like reading, just skip to the last paragraphs.
Alright, so my first experience at Waxon was pretty good. I was so happy to have found a place so close to where I work to get a good eyebrow threading done. So happy, in fact, that I bought the "Wax to the Max" package with them that very day. What is that, you ask? You pay a set fee (for eyebrows it's $140, I think) and you can go in as many times as you want for a full year. Great deal, I thought. Unfortunately, not so... I was a sucker.
For those people reading this, please think about it: I can now get my eyebrows done as many times as I want at Waxon without paying anything extra, and I STILL refuse to go back! I mean, this review is brutally honest, so I can't go back now anyway. That's how bad it is...
The thing is, once you buy the package, they have no incentive to keep you loyal. Shima, the girl that does eyebrow threading at this location, progressively got worse and worse. So bad, in fact, that they ended up crooked, with one side being much longer and thicker than the other. As I started to notice how bad they were looking, I kept telling myself it was okay (I felt bad for having invested in the Wax to the Max package and was determined to get my money's worth). However, after my last time at this place, I decided to just write it off. So if you sense some anger in this review, that's where it's coming from. I paid $140+tax for about 5 eyebrow threadings. Kind of a rip off, right? I imagine that anyone in a similar situation would feel the same.
More details on the eyebrow job...
Shima typical spent about 5 minutes on my eyebrows. This isn't because she's quick and efficient - it's because she always misses spots and cuts them unevenly. "Always" isn't an exaggeration, either - it's happened every time. She doesn't use a tweezer to pick up missed hairs. Then she'll draw the eyebrows back on with brow powder, and it looks terrible (really thick and obvious it's drawn on). What's worse is it hides the bad job she does. It's only when you get home and wash your face that you come to the sad realization that your eyebrows look like ####.
In all fairness, some pros:
- Excellent online booking system. Super easy and convenient for customers.
- The place is spotless.
- Good location if you work downtown/in the PATH.
- They've always been on schedule with appointments. However, they don't seem to be that busy, so that may explain this.
- The brow powder, which I purchased, is good stuff when I apply it myself.
- They offer you a Waxon branded bottle of water when you come in. I'm mentioning this because I haven't been to another place that does this, so I guess it's a value-add. Not because I care about getting a free bottle of water and it certainly doesn't make up for poor service.
All the things I listed above are great, but so many businesses get caught up in the frills and forget the fundamentals. Unfortunately, WAXON Wax Bar falls into this category.
I'm not usually very vocal if I get a bad job. I just refuse to go back (and occasionally rant on yelp). I was going to leave this one alone, but what's funny is Shima actually had the nerve to ask me to go on Yelp and review the place! I mean, you're lazy with your service and you're kind of rude. Why would I recommend this place to unsuspecting potential customers?
Actually, as a side note, go look at the good reviews from people who have only reviewed once - these show up in the reviews Yelp doesn't recommend. Is this because they had such a great job that they felt compelled to jump online and review, or because they were asked to? It's misleading and very poor business practice to ask your customers for Yelp reviews. You want good reviews? Earn them legitimately. Another point against Waxon.
Advice to fellow Yelpers - don't go here. But if you do, DON'T get suckered into buying "Wax to the Max"- I mean it. You may end up with a similar experience. And considering how bad this place is and how expensive rent on the PATH is, I don't expect them to be in business very long anyway, so you may not get an entire year to use the package.
I can't trust them to do a good job, so even without having to pay anything additional, I won't go back. My eyebrows finally look normal again, and I'm not risking it. So yah, here is the review you asked for WAXON... I hope you read it.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)