Wow. Glad to see I'm not the only one who had a stress-free and somewhat pleasant experience with this place...
When I was getting my passport recently I didn't have a Health Card with my photo on it and I needed it to support my existence basically. They wouldn't accept the old red and white one I had been sporting for over 20 years. So I rushed to this location in order to get a temporary sheet to fax over but didn't have anything with my address on it, so they turned me away and I had to come back the next morning.
I don't like mentioning this sort of thing in reviews, but the girl who pre-checked my documents was stunning! I could not believe she was actually working at this place. Anyway, she was also super polite and patient with people who were barking at her. And there were a lot of cranky customers to be had this day.
I got my number and waited for a good hour. This was around 9:00am so I guess there's really no avoiding the wait. I had my phone with so just checked Facebook and texted friends to kill time. Also played about 20 games of solitaire. I recommend having a phone or iPod with games on hand. Or even a book, because the wait is long and boring.
They finally called my number and I went to the booth. The dude didn't really say much other than to tell me to stand for my photo and that was it. Said my health card would arrive in a week and it did. Done and done. Apart from the wait it was so effortless and stress free.