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  • Initially I called and asked for a "Labor Only" quote for replacing the Timing Belt and Water pump (a $ 60.00 kit) and all other belts since I would order the parts from the net. Sam (manager) at My Auto told me I may want to get a quote from Meyers Auto Parts (where they get their parts - at Nellis and Lake Meade). So I called Meyers and all the parts were about 40.00 dollars higher than the Net - so I thought lets just get them now. The Timing Belt and Water pump Kit were $ 65.00 + tax available for $ 55.00 on the net. I was told by Trent (on duty manager next day - since Sam was sick) at My Auto that if they ordered the parts then everything would be warranted. So after I had the car towed there and they diagnosed the vehicle additional (legitimate) problems were found like the Brakes and Motor Mount. When reviewing my bill later I see that I was charged $ 250.00 dollars for the $ 60.00 dollar kit.. A 400% Markup. I would NEVER allow this company to furnish ANY parts, the Mechanics seem competent however this is why Repair Shops generally get bad opinions - they are looking to Pad the Bill any way possible.
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