What a joke! First of all, ZERO stars, but it's not an option. They don't even deserve a single star. I bought a watch band, only to go back THREE times to have it 'fixed'. The owner's version of fixing it was to 'glue' the parts together. On the third visit I told him to replace the whole band--I had only worn the watch on three different occasions, only to have it completely fall apart each time. The owner REFUSED to replace, or even attempt to fix it. He told me to 'buy a new band' from him...what a joke! Don't waste your time or money at this place.