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  • I stayed at this hotel Friday, location not bad, Casino, OK, rooms small, but nice... Service horrible, plus some of their practices are extremely unethical. When I got back to my room after the show, I decided to do what I usually do, inspect the minibar, who doesn't do that? I normally never buy anything, but this time I had a craving for candy, and of course room services is not open 24 hrs for me to order Desert... So I decided to raid th mini bar, I checked all the goodies and choose some malted balls and a bottle of water, fully understanding I had just spend 15 dollar for something I could have spend 5,but oh well. So I checked out the next morning, all good... Later that day I get my final bill on my email an notice extra charges, 4 extra charges for mini bar for stuff I hadn't use. Little did I know that there minibar works on a sensor and if you pick an item and don't put it back, within seconds you get charge for that item. I immediately call was put on hold 30 min, then transfer to voice mail, this happened 3 times to this day I still haven't received a call back. Am I the only that finds this unethical, immoral and damn near illegal? What if people don't notice? That 8 here and 9 dollars there. Straight up theft if you ask me. So I will pass on this story, as I go to Vegas almost every weekend, and shall never ever step foot at this place.... Thieves
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