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  • Arrived at The Cheesecake Factory at 12:15pm this Saturday. We had a party of five (No it's not the tv show). We were seated immediately and waited five minutes for bread and ten minutes for drinks. Our order was taken five minutes after our drinks were dropped off. I do enjoy the wheat bread here and their house lemonade with sugar on the rim. Our orders were taken, after 40 minutes of waiting we'd all had enough. As I stood to go grab a manager the waiter explained "Your order is on its way!" From where? Antarctica!? I asked the girls at reception for a manager, he showed up quickly. I was extremely kind, but very matter of fact with him about the time it had taken to receive our food. The manager walked back to my table with me as three waiters scurried to quickly place the food on the table. The manager abruptly left, not cool! The food was warm and tasted fine, however there where several mistakes with our orders including hair in my wife's food, right on top of her steak. We didn't receive a discount or even an apology. I won't be coming back to this location!
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