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| - After looking over everyone's posts I figured I would write something as well. As I have always been a fan of renewable energy I was happy when moving to Arizona because I wanted to look into it during my first home purchase. When first looking into Solar a couple of years ago the cost was substantial so I could not move forward with the costs. However after a couple of years, Solar City created a leasing program that allows clients to receive the lower energy costs without any upfront cost for equipment and worry of insuring as the product is always theres. I was completely happy and signed right up after Stanford (my sales rep) came and talked to me about it.
NOW THIS IS WHERE THE DIFFERENCE IS::: What I've noticed in talking to many different people is it's all about your sales rep (if you have one) as to how long it takes to get installed. I had a GREAT SALES REP that was on top of things from the beginning. He was available almost anytime on telephone, looked up all of the HOA processes and literally gave me a packet that I had to just send in and get approved, which took about a week and a half to get back. He was there through every step and it took about two months from beginning to end. (He's actually put my best friends in in three weeks total time!) The process for install is not just a Solar City issue but we also we are the mercy of SRP to get there ducks in a row, but luckily they were on top of it and I was installed quickly.
INSTALL: My install was due to take a day however due to some vents on my roof being in the way it took two days to get done. The install staff were super professional and helpful. They made sure to tape off areas and also were friendly when talking to them, the engineer gave me his number if I have any problems in the future if need be. I will say that there were some mishaps and things drop from the roof a couple of times but they took care of it. Also, they found a couple of cracked tiles on the roof and replaced them.
As I've only had my panels installed for a couple of months I have not seen a drastic difference in the cost of energy but I am hopeful and am sure that if I have any issues then Stanford will be here to assist. Unlike other sales reps, he has stopped by our house multiple times after install just to check in, which is great. Also, super hilarious and educational as to solar.
As I said, sales rep is really where the difference. Although I am not knocking the reps that are in Home Depot or what have you, they do not compare to the personal service I felt with my sales rep. If you are looking for a good person to talk to about this call Stanford 480.688.6235!
After I've received a couple of bills I will post again - hopefully all good!
Thanks
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