I've been here 5 times. Each time I've had a different stylist & every time I get asked the SAME QUESTION... "How would you like your haircut"? Well, each time I've been here the stylists have "put my haircut info in the computer" & each time it seems like I get a different haircut. The last stylist to cut my hair was Ashley & she did a 5-Star job. Sport Clips receives 3-Stars because it's a bit frustrating having to explain how I'd like my hair cut & when I ask for the MVP, I had to remind one stylist about my shoulder massage... no big deal, but don't charge for services not delivered.