Give minus stars if I could. Attempted to book flight put date in and it put a date in a week later than I put in. Realized it called 4 times and got recording busy and to call back at a later time. Called next morning at 8 was on hold for 30 mins. Had to hang up and go to work. Called back at 1230 was on hold for 50 mins and was told couldn't refund cause it was over the 24 hours since booking. Really?? WTH lousy customer service. Rebooked ticket and it reversed the city's. Never again will I use them. Customer Service agent said they were busy cause so many people called off from work. I'm sure the employees are frustrated and under paid. Sent emails telling them the problem and said someone would get back to me within 24/48 hours, 72+ and counting. Set up dispute with credit card company. Never again!!!!!