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  • My husband and I wanted to eat somewhere with good food that wasn't too expensive. We've had great experiences with other Chilli's locations in the past and decided to try this one since we were on this side of town. It wasn't too busy when we came in and we're immediately seated. We were seated for a minute or two before our server, Louis, came but and got our drink order. It took her less than five minutes to get our drinks to us which was great. She then took our order and told us that it would be out as soon as possible. In the time it took for our food to cook, I drained my strawberry lemonade and the hostess had a new cup to me before the ice had reached the bottom of the glass. Our food came out and my husband really enjoyed his steak. I, being eight months pregnant, had ordered the Bacon Ranch Chicken Quesadilla. I took one bite and immediately hated it. I'm usually the type of person that just deals with it but I just could not stomach this quesadilla. There generally wasn't anything wrong with it, it just didn't sit well with me. My husband noticed my hesitation and said that he would ask if we could replace it. Louis said she would bring her manager over as soon as possible. While we waited, Steph, a server for the other tables, asked if everything was okay. When told the situation, she went straight to the back and brought the manager right up. The manager quickly replaced the food without a problem and gave me a minute to look at the menu. My replacement order was brought out very quickly. The overall experience was wonderful. The staff was friendly and patient. Will definitely be coming back here for dinner again.
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