It was our own fault to go in the afternoon on a Saturday. We walk in, fairly busy. Asked if there were any lanes available, young man with long hair said yes there was one. Another employee stopped him that another person before us was asking for that lane. He was clearly flustered and unprofessional. Flat out told us there was no timetable on availability and we should take our business elsewhere. Didn't even bother saying "Sorry for the inconvenience" like a normal person in customer service.
Don't plan on going there any time in the near future