Wasn't expecting much and wasn't surprised by this less than mediocre 'pho' chain. We came around 7pm and we were the only other patrons in the restaurant. They gave us a jug of cold water. I asked for hot tea and she said it was extra. First time I've been to a pho place and they didn't offer complimentary hot tea during a cold day.
The menu had only about 7 options of pho noodles which is pretty ridiculous if you call yourself a pho restaurant. I ordered the dac biet in small. It was pretty pricy for such a small portion. The beef was very chewy and the bowl consisted mostly of noodles. My boyfriend ordered the pad thai since he remembered the Pho 88 downtown was okay years ago. It tasted like ketchup with lime to me.
Wouldn't come back and wouldn't recommend! The only plus is that this place is nicely decorated. But that is likely the reason why it was so overpriced for crappy food.