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| - This could be a great sports bar. Great place to watch a game. But the service is just incredibly bad. Was there during the NFL championship games this past Sunday. Now these are the two best games of the year, so you'd think the restaurant would be properly staffed. But NO. The few waitresses that they had were running there heads off. Tables sat with plates and checks for almost an hour. Drinks went unfilled.
I orderd a burger and it came raw. Not rare, raw. When I sent it back, it came back raw. So the service stinks and the cook stinks? I asked for a new burger. The waitress immediately said "what, after you've eaten half of it?" Obviously, they haven't been trained in customer service. I had to say, "I've been trying to find a part that was cooked".
All they needed was an extra "bus boy" or two. Some to clear the tables, refill drinks, take away plates, etc. But none to be found. I feel sorry for the waitresses. It is staffing issues and customer service training. Do you think they gave me more fries for their screwing up my order twice? Of course not. I don't think this place lasts too long. When an older gentleman came in and was setting up a large table (by himself) I said "don't expect too great of service today". He said, "oh, it's always like that. That's not why I come here". Enough said.
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