You know...I've just about had it with this place.
I go to this Einstein's on the way to work because it's close to my office. I'm from NYC and one of my favorite things is to enjoy a nice bagel in the morning.
While I will admit that the food itself is rather good (I usually go with either the everything bagel or pumpernickel bagel with lox spread or the lox sandwich; I've also ventured into their sweet bagels which have been good as well), HOWEVER, their service is absolutely abominable!
It should ABSOLUTELY NOT take OVER 15 minutes for me to get through the drive through when there are 2 cars ahead of me! What the hell are they constructing back there? I shouldn't have to leave 30 minutes early to get to work on time if I want a damn bagel! If it happened once, I wouldn't even bat an eye...but it happens every.single.time!!!
I thought to myself maybe the drive thru just takes extra long...I'll try going inside the store. Nope! That took even longer!
I have been to several other Einstein locations and know how quick and efficient their service can be...Not sure if they need to hire more staff or simply more efficient staff, but they need to get their sh*t together either way!
I'm only giving 2 stars because of the food - 0 stars goes to service.