I was referred to Justin Haines and his team by my realtor and, having completed the entire home-buying process now, I can honestly say I would never go anywhere else. Justin is prompt in every communication along the way. His team knows the process in and out but they always have time to explain the little details or terms I didn't know (great for first time home buyers like me!). He is proactive in getting things done. From pre-qualification all the way through close it was a smooth process. We thought we would have to have an extended closing date because of a new job starting but we were actually able to close 10 days early. I would say without a doubt if you're looking for a team that is friendly, efficient, and overall easy to work with, Justin Haines is your guy!