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| - This hotel is really nice. The rooms are beautiful. We had a full kitchen. A really big bathroom. We spent half the time in the tub. The bed was amazing, the sheets are super soft. The pillows are a little too fluffy, but not bad.
They offer free wifi and free valet and really fast service. The lobby is really nice too and you're just a few steps away from the Aria casino. So you can gamble when you want but you're not surrounded by smoke at all times.
What I didn't like:
I made the reservation the day of, but I made a mistake and couldn't apply the free view upgrade so I called in. When I called, the lady told me that once I check in they can take care of that for me. But when I got to the hotel, the person helping us check in didn't know how to apply it and had to ask the manager. So after waiting for a bit she came back and said she had moved us up several floors and to a better room and that the view would be better but she couldn't get us the good view side regardless. So our view was of the freeway =(
I appreciate that they upgraded our room, but I really wanted a good view to take pictures and I even offered to pay for it, but they since they had already said they were all out, they stuck to that story. So when we got to the room, I called in for a new reservations and the lady said they had a better view available. I let it go, but it was disappointing.
We got back really late the night before the check out date so I called in to ask about late check out and I was told $50 for 3pm. And we left at 3, we had our luggage out in the hallway and ask I was taking one last look at the room to make sure nothing was left behind, we got a call from front desk to ask if we were ready, I told them we're on our way out and we left, but we still got charged $60 for half a day.
During our stay, we took one of the orange juices out for a second to make a drink, but then we decided to mix with sprite and we put the unopened orange juice back in it's place, but we still got charged.
And the Starbucks experience was absolutely terrible, but that's a different review.
Overall, this hotel was very beautiful and we enjoyed our time but there was nothing about that would convince me to go back next time. I'm not saying that I wouldn't go back but an other hotel could catch my attention in no time.
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