5 pm today (Friday) and a long line with 2 tellers that worked through it super quickly!
HOWEVER not quickly enough before each of us were approached by an employee called a RELATIONSHIP banker who speaks to each customer 1 by 1 in line about why they are in the bank today. This location is small with tile flooring. Vanessa (I think was her name) was really nice, but this was extremely intrusive. She asked questions in a loud perky voice, and as a result everyone in line could hear your personal business. Her job is to make sure you know that there is an atm outside and online banking, and tries to shorten the line by sending customers to use these resources. And she tries to make it personal by asking personal questions. Bank of America this is extremely inappropriate. The lady in front of me (after I regretfully and awkwardly answered about 10 questions out loud, going into my method for paying rent and the fact that I'm moving and where and why etc) finally told her she thought this was weird and didn't feel comfortable explaining her business for everyone to hear. Why didn't I think of that? Ugh.
The 5 of us in line proceeded to discuss how odd and uncomfortable the whole experience with that was. No offense to Vanessa, but it was extremely offensive to us. I still feel uncomfortable.