Too strange for words. The food was good & delivered hot - so that's good. But with hamburgers priced at $13 to $15 .... I feel it is totally not OK that i have to go retrieve a menu, then stand in a long line to place my order, then carry my own pre-wrapped silverware and napkins back to my table..,. Then go get my own drinks from a dispenser..... prices are too high to be self serve!! What is the owner thinking? None of us could figure that out...
As I understand it - bar service is the same routine. I can only imagine the loss of revenue associated with that plan!!!
And the poor people working there - you can guess with total self service the tips are not there.
I hope the owner sees the error of his 'out of the box' idea before he sinks his own ship.