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  • I've been meaning to review our experience for a couple of months and here it is. We bought a TravelZoo Local Deal for the $25 Theater-Style Teppanyaki or Sushi Dinner for 2 at Kobe (Chandler, AZ). It was plain awful. They completely bait and switched on us and treated us like second rate customers. What began as either sushi or teppanyaki to the tune of $75 (we opted for sushi) turned into a fixe prix three course menu with extremely limited choices, none of which added up to the said dollar value. Not only that, but they sanctioned off a separate room for travelzoo local deal diners. A dirty room with no music, a new waitress-in-training who didn't speak english, a supervising waiter who apologized for the obvious bait and switch, stating the owners wanted to make it "simpler and more organized" when clearly they were trying to save a dime. After we showed our surprise to the unexpected change, we had very little attention or service for the rest of the night. We had to basically beg to get the bill so we could leave. The food honestly wasn't even good, some was just plain inedible. It was a depressing experience and I suggested that travelzoo never partner with that particular restaurant again. I also suggest that you find another more palatable place to dine. Plenty of other choices in town, no need to see for yourself here.
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