I rate this place 4 stars for food, but 2 stars for service. The pho was excellent. The service, not so much. We were given menus and asked (twice) while we were still standing in line for our order so they could get everything through faster. I understand efficiency but this was a little too pushy for my liking. Another small issue we had was our teapot being taken away for a refill but never returned because they were so understaffed and forgot. Would come back only because of the food, definitely not for the service.