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| - The owner of this restaurant disregards the seriousness of food allergies and puts people's health at risk.
My friend and I stopped in today for a bite. She ordered a Greek salad, i ordered the western omelette. The Greek salad that came had iceberg lettuce, tomato, egg, gyro meat, feta cheese and croutons, which imo is more of a gyro salad than a Greek salad, but I digress.
The salad came with croutons. My friend has celiac disease and can't have even trace amounts of gluten found in bread found in croutons, which see didn't realize came on this salad. She asked the waitress to order a new salad because even picking the croutons off is risky.
The waitress took the salad to the kitchen and we could hear the conversation between her and the cook/owner. She explained to the guy the situation. I could hear the guy give her a hard time about it. First he asked if she requested no croutons. As if to blame the waitress for an oversight. She rightly said that we didn't request "no croutons" when it was first ordered, because we didn't. You don't usually request things that aren't expressly included, but I digress again. I couldn't make out the rest of what he said, but you could tell he was basically not trying to make us a new salad. Not even a minute goes by, and the guy comes out with a salad that has a lot more feta cheese than the last one, and seemingly no croutons.
My friend starts to dig in, and she finds a little goddam crouton in her salad. That dude, after specifically being asked to make a new salad, due to a food allergy, knocked off the croutons and sent the same damn salad back to my friend.
At this point, he was eating lunch in the dining room, so I asked him if he made a new salad or if he just took the croutons off. He fessed up and said he just took the croutons off. We both told him that was completely unacceptable! He began arguing with us, insisting that it was my friend's responsibility to ask about allergens and that we should have known that ALL salads always come with croutons. He told the waitress to take the salad and told my friend, "No more salad for you!"
At this point, I really lost my shit. I explained that I've never had a Greek salad with croutons, and that even if we should have done something different, it didn't change the fact that he knowingly and intentionally gave my friend food that would have made her very sick if she ate it.
I then demanded my check because i couldn't be in his presence for one more second. The waitress gave us the check and took the salad off, thankfully. I filled out my bill, tipped the waitress (still heated as hell) and left.
As I was sitting in my car I see the owner walking toward me out if the corner of my eye. I roll down the window, he gives me the bill and says, "you signed the wrong copy."
REALLY DUDE!??? You're lucky I didn't walk out of your establishment entirely and without giving you a single solitary cent!!!
I signed the check while he literally carried on endlessly about how wrong it was of me not to sign the correct copy.
I told him to stop talking. Then I told him he was an asshole, and we parted ways with middle fingers in the air and a death stare that I'm pretty sure he lost.
Despite my delicious omelette, I for certain won't be returning to Millvale Diner.
The owner had ZERO concern for my friend's allergen request, despite the explicit nature of a request that I know was made very clear by the waitress when the salad was returned.
I get that people shrug their shoulders about food allergies, and think that people are making stuff up. That is an unfortunate mindset that really can harm people.
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