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| - This review is more about the birthday party experience we had here. The park itself is One of our favorite parks and I take my kids all the time. There is a big playground, small splash pad, a lake where you can feed the ducks (my kiddos love that). It's beautiful.
We had my daughter's birthday party here and I think it's a good value. About $100 for unlimited ride bands for 9 kids and 2 adults. None of the adults wanted to ride rides so they just let 2 more kids use them. You also get a party host, ice cream, balloons, and you can bring in your own food (which saved us quite a bit of money).
That all being said, we were very disappointed that the train was not working for most of the party. The kids had to ride the carousel the whole time. They were still going to charge me full price until I complained, then they reluctantly offered me a 10% discount.
Furthermore, the party host does not host. She helped put up the balloons and then sat there the whole time. I had to ask her to do everything - get the cake, put on ride bands, etc. I paid extra for the package with the party host so I wouldn't have to do those things. I thought she would be hosting the party and lead the kids through some sort of a schedule. When she gave me the comment survey to fill out, I told her what I was going to put on the form about her hosting and she got very defensive and said those things weren't in her job description so it wasn't her fault that I had those expectations of what a party host does. I wasn't going to argue with her but management really should clarify that they don't actually host, just help with set up and clean up.
Overall, not 100% thrilled with the party experience here, but I will continue to take my kiddos as we very much enjoy the park itself.
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