So I went to Red Ribbon next to this Jollibee and witnessed the most horrible customer service in my life. A guy comes up to pick up a phone order which apparently was wrong and the manager starts arguing with him saying that's what he ordered and she was not stupid. She literally kept saying she's not stupid to the customer and the customer said I didn't say you were but my order is wrong, can I get the order corrected and pay the difference. The manager said no and told him to get out. She had security escort him out with out his food and refund.
I was like what the hell is happening, I had to pick up my jaw off the damn floor! The guy was polite and nice about the wrong order and this manger was going crazy.
The people on the red ribbon side said this wasn't the first time she has done this to a customer, apparently this is on a regular.
Just horrible, go to another location even if it's farther, giving business to a store like this just enables them to do what they please.
The managers name is Joy, which is so ironic.