Outstanding! After hitting almost every furniture and home store in the area, I can say that this one outshines them all. I can't believe the number of stores I visited that have rude and unhelpful staff. Because of the negative experiences, I pretty much decided to just buy something on the internet. By chance, I stumbled upon the Scottsdale Crate and Barrel and was impressed by the helpfulness of the sales people. I can't say enough about my experience there. Amber, Alex, and Susan were wonderful! They answered all my questions about the furniture and I ended up buying a sofa and a number of kitchen and home items. As a rule, I don't consider myself loyal to any particular store, but I have to say that they have made me a loyal customer! As long as they have such great sales people, they will definitely continue to get my business.