I was seen within minutes. The doctor was thorough in finding out the cause. I had a lot of questions. I actually had to go back in twice to ask them (sorry!), but the doctor was kind and patient enough to answer both times.
As a patient, you don't know what you don't know. There is no way for me to rate a doctor on their expertise because I wouldn't know if they gave the correct diagnosis or if the medication they prescribed were the ones that would work most efficiently without costing me an arm and a leg. Therefore, I always appreciate the doctor who would take time to explain to me how they got to the diagnosis and why they were prescribing me certain medications.
Last but not least, the reason why I gave a five star was because they called me a day after to follow up to see how I was doing! I was pleasantly surprised by the gestures.