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  • There is a problem when a business is so popular or so busy that they don't care about customer service. This is our first time here and I definitely do not feel welcome. For starters the hostess never smiled once. The guy bringing us to the table never smiled. Our server, Natalie, tried to smile but you could tell it was forced. As we placed our order our server asked if we wanted "baked potato salad or 3 sides". We hesitated because we didn't know what a baked potato salad was. She repeated herself as of we didn't speak English. (We understood her loud and clear, it just didn't make sense.) So, we asked for the potato salad. To which she asked what type of dressing. We were confused so I asked why there was dressing on potato salad. She reiterated by enunciating each word slowly, "...I said baked potato or salad...", which she did not. Even after I explained that it was our first time she continued to explain what she said. And never acknowledged us for it. Towards the end, and probably because I already started writing this review, she became nicer. Food-wise, I thought it was good. But somehow when you get frustrated and irritated right after sitting down your appetite is ruined. I MIGHT give them a second chance.
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