Good Morning!!!! That's the first thing you'd like to hear when you come downstairs after a great night of sleep. We walked down this morning at approximately 9:32 am and the staff behind the desk were so engulfed in their personal conversation that we couldn't even get a GOOD MORNING. I'm an SPG Member and I stay at Four Points Sheraton often when I travel.
While I LOVE this chain, this particular location left me with a sour taste in my mouth. It doesn't matter how huge you are, how nice your rooms are, if CUSTOMER SERVICE is lacking, you may as well close your doors and go home for the day. My rating of a two is because I will never choose this location again.