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  • Needed to take my cat to an emergency vet at 10 PM at night. I did a quick Google search and called a couple places. Who knows where to go when the time comes. Even though "CVETS" was farther from my house than another place, their staff answered the phone and were very helpful in our time of need. The rate was comparable to other ER vets at $93. Wonderful customer service: 1) Presented estimates and very patiently allowed us to make decisions before taking action. Also, presented us with multiple alternative treatment options. 2) Upon our request, the technicians were asked if they were comfortable administering injections and taking blood in the room with us and they agreed. We were used to that at our regular vet. They were so sweet and caring to our kitty. 3) Dr. Jess Hunter was knowledgeable and thorough. She took the time to explain everything, answer all our questions, as well as show us the x-rays. 3) CVETS followed up with us a few days later to check on how our cat was doing and sent us a card in the mail. Nice to know they care and you aren't only money to them.
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