This is the worst doctor's office (both the Mesa and Phoenix location). They have 3 front office receptionists but yet I've been on hold for 20 plus minutes multiple times just to schedule an appointment!! No one in the office seems to know what the correct process is, as you will get a different answer to the same question depending on who you ask. And explain to me why they charge the patients $10 to complete medical forms that need to be submitted to either the patient's insurance or medical disability groups. Plus you have to call them multiple times to follow up to make sure they submit the paperwork they say they will and actually fill it out correctly! Seems like they should be paying the patients for making sure they do their OWN jobs correctly! Save yourself the headache, hassle and money and AVOID this place
An update to my review, called to cancel an appointment, explain to me why I'm still on hold. Best patient care! NOT!