If I could give DIRECTTV NOW ZERO STARS I WOULD! I signed up for it & on the second day of use all I could get was LOUD STATIC and there is NO customer Service support except to "CHAT" with some one on the other end that uses canned responses such as "thank you for your patience" & "I understand" it's utter B.S.!
I "chatted" 2 different people on 2 different days and they BOTH said to uninstall & then reinstall apps on my fire stick because they just came out with a "update" TODAY that will fix the problems I was having, & of course it didn't.
Even after only having it for under 36 hours they would not give me a refund even tho "we" couldn't get it to work. Again BS!
And the lagging/buffering is TERRIBLE! I watched on one tv at a time with 50mps and it LAGGED (buffering) way too much except during the commercials!
And the other suggestion was to reset my entire fire stick to factory setting so I'd have to re download ALL my other apps just in hopes to get dtv now to work ... yea no!
To sum up:
Chanel's in your line up just disappear & you have to delete dtv now app & reload it on a regular basis. The Chanel's lag... buffer buffer buffer you see LOTS of that blue circle! So buyers beware!! You might want wait until "bugs" have been worked.
Just saying....