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  • Don't trust them except for Service Deaprtment!! A great dealer for service - not so much for competant sales and honesty. I'm still paying for disinformation and misinformation when getting my loan. They talked me into Smart Note - saying that it was a bi monthly auto pay for my loan which would shave off 6 months of payments and help my credit. It is not a twice monthly service - it's every other week so in some months they charge you 3 times not 2 times. Nissan said that I could change this any time - NOT the truth. Smart note has no way of changing the way the payments fall except manually for a limited time. Without warning they fall back on 3 times a month payments which are terrible when you're on a budget. The vehicle would need to be refied to change this. Nissan also sold me a car without electric locks - and when I asked about this, they misled me into thinking that they were electric until the actual vehicle was delivered. When I tried to NOT accept the keys because of this, they basically said too bad, you can't undo the deal you made. And walked away - never to right this wrong. Insult added to injury they threw away the new plate I had on my trade in and I fought to get them to take care of my vehicle registration transfer. All in all, a young distracted and sleepless sales force, poorly trained and under quota pressure hands you off to a desceptive finance department. The owners ( not Nissan) also own Bell Honda - where I was not treated well before on another purchase. Had I known that ABC dealership was the same management, I would have gone elsewhere to buy.
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