18% gratuity on spa services - yuk. Luckily we have benefits so its not that bad but for that reason alone i probably wont go back. The massages we got were great. The food is expensive but thats what you would expect from the hotel. The hot tub is tiny, the pool was really cold. It doesnt't have the zen spa experience i was looking for. There are only two showers so dont go with a big group...
It was just okay.. i prefer elmwood or body blitz