This is a post office. What more can you say? Sometimes it is crowded and sometimes not. I personally have never really had an issue with extreme crowds here, but I try to come early on Saturdays if I`m going to mail anything that requires assistance. The employees I have encountered have been nice. It is generally clean. There are tons of mailboxes. I haven't had anything lost. *shrug*. It's a decent post office. They have a drop off little drive thru area on the side and they are open 24 hours for your postal pleasure needs.