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  • If you bought your tickets online, and pre loaded it, you waited in a 2 hour long line. There was no line for people who bought everything there. There was one, ONE person manning the Customer Service booth. The stupid wrist bands were zeroing out and people were losing their money, and all that single customer service person do was to give you a card that had a website on it and say go there. The lines to reload your stupid wrist band were twice as long as any taco or bar line in the place. The people working the event had no idea about anything and the people who were managing the event were, and I quote from the Customer Service person, "They are not here. We can't give you any information about anything except this website. We do not work with them." If you have money left on your wrist band, its 10 days to get it back and you got a $3.50 fee. The vendors hated the wrist band as every single one I talked to wished they were back with tokens like last year. BUT, the tacos were delicious! All in all, terrible way to con people out of more money. Go back to tokens or cash. If they do the wrist band again next year, I wont go.
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