One star for the staff, they really are great and personable; another star for the design and aesthetics of the building.
A couple of things that really detract from the experience here:
1. Pet Urine. The residents here are very inconsiderate with their pets. The property even has a designated patch of grass for the dogs to take care of business, but a large percentage of of the people living here think it's fine if their dog pees on the sidewalk, steps, and even in the elevators.
2. Paper-thin walls and ceilings. I could hear my upstairs neighbor's digital alarm, when she was opening and closing her dresser drawers, walking, moving stuff, etc.
3. Residents parking in the visitor parking spots. Anytime I invited friends over all the parking was taken by cars that were there every day.
This place has a lot of potential, but too many of the people who manage to rent here are low class and inconsiderate.
Raise your prices Level. :) Cheers.