I did not have a positive experience at this salon. I made an appointment for a color to cover gray roots. Susie set an appointment with Bridgett, whom she said would best suit me. Unfortunately she did a less than acceptable job. I went into the salon to show the terrible job. Susie had Bridgett get in touch with me to correct the problem. I actually left the salon without letting her finish the job. Least not to mention it cost me $140