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  • We had gone here in the past and had a problem but decided to give them a second chance. BIG MISTAKE!!! Reuben came out to get our dogs and when he looked at the card he exclaimed to the person behind the counter "This is the second card today that says no Reuben," then to me, "Ma'am you might want to reschedule, I don't need anymore complaints" I told him that although we had a problem in the past I was willing to give him a second chance. again, BIG MISTAKE. Lilly, my dog, was hiding from him behind me and when I handed her to him she cried out (something she has NEVER DONE with a groomer) My husband picked them up, when he brought them home I was shocked! 1) He didn't cut Carly's (the brown dog) hair hardly at all! 2) Lilly had a few mats in her hair but nothing extreme. He cut ALL of the hair off her ears. 3) He shaved her bottom but left her leg hair long making it look like an orangutan butt. 4) he cut her left hind quarter. Later that evening we were talking to friends about what a bad groom they got. They asked where we went I and told them where we went. They told me if you go to Barks and Bubbles don't go to Reuben. TOO LATE for us. If you go here, do not let Reuben touch your dog. In fairness to Reuben he offered to reschedule. I just didn't realize he was trying to warn me what was about to happen.
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