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| - They offer childcare and have advertisements saying, "Free babysitting." The room is in the back of the building, right next to an Emergency Exit door that leads to a back lot that is not used for the public. That itself is a recipe for disaster but I met the staff and watched for a while and everything seemed OK.
When I was in a class they offered one day, the worker came in to tell me my daughter was crying and she couldn't calm her down. She was hit in the head with a toy (I work in childcare, this should happen developmentally and the workers should know what to do). I left the fitness class to check on her and a room of 6-7 kids were there with no staff! She left the room to tell me this, including my then, 6 month old son.
I spoke to her about how she should never leave the kids and there has to be a better way or more staff. She said she's supposed to call up front but they didn't answer.... This situation was not an emergency by any means but even if it were, you never leave the children. In licensed facilities, the center would be shut down permanently.
I set a meeting with the manager, who wasn't even prepared to sit down with me (she stood up. I requested she sit) but listened and said its common sense and she'd talk to her. I also offered to help one day a week so they could have more staff and offered my clearances and she said, "Oh, we don't do that."
After this meeting, I began speaking with multiple parents. One told me "the one girl left the kids at least 4 times." Another told me a worker sent her three year old to the adult bathroom by herself, completely out of earshot.... 10-15 feet away and she pinched her finger. I wonder about all of the people who belong to the gym or tour the gym, who could easily take her or any of the unsupervised children right out the front door, or right out that emergency exit.
After all this, one week I still decided to go for financial reasons. On a Tuesday, there was a sign out front that said, "Kids room closed. Teacher went home sick." They are offering a service (or are they?) that we are paying for. How do they not have back up staff or two staff members at all times?
The next day, I went back, to make up for my missed Fitness class the day before. When I went to pick up my kids, there was a strange tall man standing inside the room and no staff member with 7 kids. I asked if he was staff and he said no that he was a parent trying to drop off his kids and he guesses she took someone to the bathroom. Good thing he said that because my daughter wasn't there and my 8 month son was stuck between a shelf and a large toy in the corner.
I can imagine the possibilities in a lack of supervision. I'm writing this, knowing you might not care because nothing has happened YET. But my son is Epipen allergic to milk, what if he ate a child's snack, or a Lego, or coin? What if the children injure each other? Worst of all, what if someone sees this flawed system and plans to take one or more children? I have to say something to everyone before someone does something terrible.
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