The sales staff is WAY too high pressure. I was told I needed a air filter that my husband just replaced. The glass guy would not take no for an answer. He literally followed my inside and asked if my husband had a phone he could call to see if he could fix the window. The was person was no better. I told him I didn't have time for all that and he wanted to sell me a gift card. I kindly said no thank you and he just walked away. Last time here!