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  • Um, no thanks. Never again. Took my stepson here recently. We waited for 40 minutes in the lobby, then when we got inside it was another 40 minutes for the doctor to arrive. When we first arrived we asked the lady at the desk how much the co-payment was and handed her our insurance card. My wife thought it was urgent care, but it is not. The desk lady said "I don't know. I have to see in the system after you are done." We showed her the card upfront to make sure it was the urgent care copay, but again she didn't give an answer. She only said "I don't know. Do you want the doctor to see him?" After we said yes and had the long wait the doctor said he could not give him anything other than what his regular doctor has already given which wasn't helping. He told him since he was having severe cramps go drink some prune juice. When we went back to the desk the desk lady said "Your balance is $500". When we questioned her she said we are an emergency room like the hospital. If she knew that, she could have answered the question about the cost before going in. We tasted a lot of time and $500 for no medical advice. Unless you are dying, go somewhere else. The name "Dignity" does not seem to model how they conduct business. These clowns are only interested in money and skirting the fringe of insurance fraud.
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