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| - I and my partner went in on Sunday the 17th, for a nice steak dinner, I had been craving the oh so good, wild west shrimp appetizer so we go to Longhorn Champaign. at 8pm on a Sunday, it was not very busy about 5 - 6 tables, servers were cleaning up. ** Now we always go to dinner expecting to spend $100, and leave happy. **
I totally forgot to ask for my favorite server Tamisha, (but she did come over and say hi.) Our server was ok. not memorable, but I think she was just ready to get out of their.
So the server took brought us pour drinks, and then shortly after the wild west shrimp, which was oh so good. We placed our order (which is our usual) I ordered the Outlaw bone in ribeye medium rare, with asparagus, and added a lobster tail and a garden salad with ranch. My partner ordered a 11oz Renegade with Mashed potatos medium well.
After about 15 - 20 minutes our steaks come, and I cut into my ribeye, to notice it is elaning more to the rare side, than medium rare, but becasue we were hungry and other things to do before the evening ended I told the server it was not cooked right, but I would endure it, til I cut even further into it, and it was even more deeper red. I pushed it aside, ate my asparagus and lobster tail, and then called for a manager. My Partners steak was overcooked, however he ate it anyway. and it was dry and tough.
So after about 5 minutes a male manager with glasses comes out carrying a pitcher and a glass of pepsi. HE comes to the table with refill drinks, and not asking about our meal, but then wants to refill my drink, a very odd way to approach a table with poor quality food, I then proceeded to tell him, that my steak was underdone, he then tried to explain to me that LONHORNS medium rare was light cooked on the outside with a warm red center, ( No matter how you cook it, MEDIUM RARE IS MEDIUM RARE at longhorn, at Alexanders, at any other steakhouse. I told him to not insult my intelligence, and he then asked me if i wanted the steak thrown back on the grilll ( which is a health violation) or a new steak. so I said I would like a new steak not thinking, that I would wait, and my partner was already finished, and then I would be rushed to eat it, etc, so I got it to go, but you really do not want to do that with steak, as you lose the quality. Anyway, TAMISHA came back by, and I was able to have a nice chat with her, and told her if we come back we will make sure she is our server, and we will make sure that ALONZO, the best Grill Master this restaurant has, is working. I told TAMISHA, that that we wanted our check and could we get the steak to go,as we were tired. She said sure,and went back to the back.
So we never saw our server, after she cleared our plates, we were never offered dessert (I was hoping for that new dessert, a female manager came out and brought our food to go, and said she was sorry, and that they dropped the ball, and our bill was taken care, which I was thankful, but that was unnecessary.
ALL IN ALL THIS experience , like the few times we have had in the past is hit or miss, that is why we cut our visits down, we used to come weekly, but you can never count on the quality or service every visit.
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