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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-04-14 00:00:00 (xsd:dateTime)
itemReviewed	Downtown Sewing Machine Company
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	12 (xsd:int)
rev:text	This place has no concept of good customer service. Brought a machine in for maintenance and repair, returned to me with same problem PLUS a new one. There is no way they could have missed the new problem if they were paying attention. When I brought it back not only did I not get an apology for it not being fixed or having a new problem, my machine was put back at the end of the line of other repairs. When I asked if it was done yet, I was told they are busy with other repairs. If you are supposed to fix something and don't, you put it at the front of the line and make sure you fix it before you work on any other machines. That's only common sense and good customer service. I'd be out if business if I treated my clients like that. Had my machine for way too long. Would have been longer if I didn't keep calling and bugging them. After weeks of this crap they finally said it needed a part (which they should have known when I first brought it). Part never came in but they never checked on why they never received it until I called and asked them to call and find out. Ended up having to resend the part. My machine never did work right - still had same problem but there is no way I was going to bring it back. I had another company fix it. it took them 2 days and it works perfectly! Will NEVER do business with again. Felt like an invaluable customer the first time I went in a year ago so I should have know better. Now that I tell people I hear other stories about the bad service that was received there. Wish I would have heard that first!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Arlene

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