About a week ago I went over to Ross to check it out. I was really happy with what I found there. It is very much like a Marshalls or TJMaxx. The store is very bright and easy to shop. The staff was friendly and helpful. I visited on opening day and so I think they had a lot of staff on duty. The store was a little under supplied in some areas. I'm guessing that is because they just opened. I was happy with the brands etc...that they had on hand.
The one big downside of Ross is that they will not let you take your cart to the parking lot. I bought a large dog bed and some smaller items. They put my smaller items in a bag and then the dog bed in the cart. When I got to the door I was stopped and told I had to leave my cart. So here I am trying to manage my bags, my handbag and this huge oversize dog bed. A customer walking out with me commented on how bad it was to expect customers to not need a cart. What if I had not been able to handle my purchases without a cart? I guess I could pull my car up, but if that is the expectation then I would think that would be a problem for them during heavy shopping times.
I would definitely go back. The store is in a very conveniently placed location. I hope they change the cart policy.