I've been to a few different salons, and although they all did fairly well (my dog always came out clean) whenever I'd go to drop him off or pick him up, he'd always be really freaked out. One time he even started crying cuz he was so scared. With this salon, though, Garrus is sooo excited to go every single time. He loves it there. The prices are reasonable (especially considering the comfort of your pet) and the ladies there are amazing. They're by appointment only, but I almost always call for same day appointments, and they've always been able to fit me in. I *love* this place.