In May of 2014 I did a less than appreciative review of SRP and the irrigation department. Since that review I have had my good and bad days - remember I have been irrigating agricultural property acre for over 30 years here - but I needed to update my post.
The people who take the calls are consistently very good. The women are much better than the men but they are all doing a good job. So why the new post?
A few months ago I blew a gasket, I lost my I entire calm demeanor, I acted like somebody possessed - and then I had to apologize. That sucked!
I was not wrong in why I was mad, and I was getting ignored for lets say two years but my outrage and how I expressed it were wrong! And then a strange thing happened!
I got a direct number to a real supervisor.
People called to tell me they wanted to help.
Oher people called and said I was right and they were working on it. ("It" is the new electronic water master system)
I have had perfect water runs for months now. You might ask why couldn't SRP get that done oh maybe a year ago? WelI I have not idea but I do know they have shown me the way to get results - act like a crazy person.
Seriously the service in agricultural irrigation has dramatically improved. I probably have a huge blinking digital read flag on my account but ya know what - I'm good with that.