Hard to not give it four stars only because I enjoy the place a lot.
The ambience is great.
I go with work people so I enjoy it for that reason.
Managers are great if you have an issue.
Drink specials are great.
Service is not that good except for a couple of waitresses .... (e.g. Tessa is lovely).
Food sucks food specials or not - if they don't revamp the menu soon they will lose business and not know what hit them.