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| - I'm updating both my review and my star rating. Though, initially, I had a greatly disappointing experience with trying to book my first grooming appointment, Paul, the owner contacted me and wanted to make things right. This, to me, speaks volumes so I returned to try their services again. The groomer and the person working the counter were very friendly. The groomer also took my dog in right away at his appointment time and they called me right away when he was done. A grooming experience is never the happiest moment in a dog's life, so I'm happy to get him in and out as soon as possible to make the experience a better one for him. Timmie's did a great job at this. Of course, selling treats and toys also makes the environment one dogs want to be in! I felt comfortable leaving my dog with them, and was happy with the cut. The groomer also checked with me at the end of the appointment to make sure I was happy with one area I had initially asked to be longer, and then she adjusted the length for me (I decided a bit shorter was better). Additionally, I have stopped in the store to browse around on other occasions, and again Paul and the staff have been very friendly and helpful to me and all the other customers that came in while I was there. I will definitely go for another appointment for grooming and update again.
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