Ambience was nice, family oriented. Service was bad. The lady - apparently who was on charge - was first by herself and would come to our table only when we calles her. Then two more started but they were sent ro do other stuff but assisting the tables. At the end one of them assisted us and was very very kind. In general service was horrible. I ordered fried fish. It has a lot of oil and Inwas expecting a whole fried fish. Instead I received an oily breaded fish. It was ok, it wasn't horrible. We also ordered the grilled chicken that comes with potatoes and rice and it was excellent. Really really good. We also ordered mixed ceviche which I liked in taste but the fish out of the whole mix was kind of hard. We are foodies and one of our fav is ceviche and when we see one we know. This one was good in taste only not that tender (the fish). We also ordered the "escabeche" chicken which was also good and some house wine which was chilean and was good. At the end we ordered a dessert similar to "flan" and similar to "creme bruele". It came a little broken and the fork was all messed up with the dessert. I think something happened on its way to the table but they didn't checked it and we had to clean the fork to use it. The dessert itself was good. I guess what mostly bothered me was the poor service. In several ocassiona we had to ask for more water and they were not even around to ask them. My daughter received her dish and her spoon didn't come after ordered until I asked for it again. They only came to the table when asked. In general, food was good. Just a twist in service and the fish of the ceviche tender and explain in the menu that the fried fish is really a fried filete and not a fried fish and they are good to go.